We accept payments via bank transfer, PayPal, credit card, and cash on delivery. Additionally, we offer personalized credit lines for regular customers.

Our products are shipped exclusively via express courier, in collaboration with industry leaders such as GLS, TNT, DHL, UPS, and FedEx. You can select your preferred courier at checkout. On the day of shipment, you will receive an email with a link to track your package in real-time.

The shipping date is clearly indicated on the website and often coincides with the day of the order. Delivery times depend on the express courier and generally range between 24 and 72 hours, depending on various factors.

Yes, during checkout (step 3), the option "Shipping address same as billing" is selected by default. By unchecking this option, you can enter an alternative shipping address.

We ship our products throughout Europe.

Yes, by accessing the "My Orders" section (top right of the screen), you can view your order history. Clicking "View" next to an order allows you to edit the details or cancel items that have not yet been processed. If a trash bin icon appears next to a product, it means it can be canceled. Otherwise, it cannot be canceled, but you may request a free return after receiving it.

Yes, in two specific cases:

1. Order not yet processed: You can add products at no additional cost. An option to group orders will be available during checkout.
2. Order ready but not yet handed over to the courier: You can add products by paying only a small symbolic fee for the second parcel. During the courier selection step at checkout, you will see a discounted shipping fee for the previously selected courier. In this case, the shipment will arrive in multiple packages.

If the order has already been handed over to the courier, no additions can be made.

All these processes are automated: simply place your order, and the system will guide you.

In the "My Orders" section (top right of your account), you will find a list of all your orders. Each order displays its current status:

• Confirmed: The order has been received and will be prepared shortly.
• Prepared: The order is ready and will be shipped by the next day.
• Shipped: A tracking link is available next to each product to monitor the shipment.

Yes, you can return an item within 12 months of receiving it. For more details, refer to the full return policy.

All electronic products in our catalog come with a 12-month warranty. For more details, refer to the full warranty policy.